VOICE QUALITY RATING

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VOICE QUALITY LEGEND

Voice quality on mobile networks in Ghana is assessed by the International Telecommunication Union standard, ITU-T P.863 Perceptual Objective Listening Quality Assessment (POLQA).

NOTE:
Mobile Network Operators (MNOs) are required to meet a minimum score of 3.5 for more than 95% of calls as a licence condition.
MOS Ranges Rating Interpretation
4.1 ≤ MOS < 5 Excellent Perfect. Comparable to face-face communication.
3.5 ≤ MOS < 4.1 Good Sound is clear but with some imperfections.
2.5 ≤ MOS < 3.5 Fair Nearly impossible to communicate. User has to make extra effort to communicate.
1 ≤ MOS < 2.5 Poor Impossible to communicate
Reference: ITU-T Recommendation P.863

AIRTEL

% of calls greater than 3.5
Compliance Status
NO COVERAGE

GLO

% of calls greater than 3.5
Compliance Status
NO COVERAGE

MTN

% of calls greater than 3.5
Compliance Status
NO COVERAGE

TIGO

% of calls greater than 3.5
Compliance Status
NO COVERAGE

VODAFONE

% of calls greater than 3.5
Compliance Status
NO COVERAGE
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